canale jacket Marcela

 Shipping — easy and clear

• Shipping to your home for €5 (free for orders over €50).
  
  
• Prefer to pick it up in-store? That’s free too.
  
  
• We ship by courier and send you a tracking number.
  
  
• Delivery in 2–5 business days within mainland Spain.
  
  
• In a hurry? Get in touch and we’ll try to help.
  
  
• For international orders, allow up to 2 weeks.
  
  
• We don’t ship to P.O. boxes.
  
  
• If the item is out of stock, we’ll let you know before shipping.
  
  

 Need to return something? So you can get your Three Kings gifts ready without stress, items can be exchanged until January 15th.

Returns — simple and hassle-free

·So you can get your Three Kings gifts ready without stress, items can be exchanged until January 15th.
· Jewellery items cannot be returned.

How to do it:

· Fill in our contact form and tell us which item you’d like to return.
· You can bring it to one of our stores or send it by post to:
c/ Astúries, 7 – 08012 Barcelona, Spain.

Once we receive the item:

· We’ll check its condition and refund the amount using the same payment method (card or PayPal).
· Shipping costs are at your expense, except if the item is faulty.
· We do not accept cash on delivery returns.

To accept the return:

· The item must not have been worn or washed.
· It must have the original tag attached.
· No cash refunds.
· For returns outside the EU, applicable costs will be deducted if any.

If the item is faulty

Please contact usand we’ll exchange it free of charge. You can also exchange it in-store (after confirmation).

Would you like a different style or size?

Return your item following these conditions and place a new order online.